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Parents kept in the dark about daycare violations
(by Michael Lamendola - July 30, 2008)
Locally, there are 39 licensed daycare centers within Carlstadt, Lyndhurst, Rutherford, East Rutherford and North Arlington with a capacity to collaboratively care for nearly 3,100 children. Statewide, there are more than 4,000 centers. However, as most states regulate daycare centers through annual inspections along with follow-ups on parental complaints, New Jersey mandates only one inspection every three years per daycare excluding follow-ups on complaints and does so with a staff of only 27 inspectors statewide.
With no information online to detail inspections, complaints, or violations, many parents are left out of "the know" when forced to choose a reputable daycare center. Those who want to check up on a particular daycare center must either call the Division of Family Services in Trenton or drive there to peruse reports.
One state legislator is trying to change all that. Assemblywoman Mary Pat Angelini, a Monmouth County legislator, said she is going to introduce legislation in the fall when the assembly reconvenes that would significantly tighten the belt on daycare center oversight. The bill would require thorough mandatory inspections each year while the inspection information would be posted online for easy access for any parent.
"Working parents with young children already have enough on their plates and should not have to worry about whether or not their daycare facilities are being properly managed," said Angelini. "This legislation will help protect children and make parents feel more confident when bringing their children to child care centers."
According to the New Jersey Department of Children and Families (DCF), of the daycare facilities in the South Bergenite coverage area, 10 have been cited within the past five years for a total of 58 violations. The largest quantity of violations derived from Hilltop Daycare in Lyndhurst and The Meadows School in Rutherford with 14 and 15 respectively. In order for the South Bergenite to obtain further information on the inspection records of just those two daycare centers with the highest violation rates, a specific request had to be made to the state, a route many parents are not familiar with. Violations for the other eight daycare centers were not readily available to the South Bergenite.
Although the violations at both daycare centers have been sufficiently abated upon DCF inspections, parents would have had to reach out to the state to know that in Hilltop’s instance, it had minor violations like stained ceiling tiles but was also cited for several more serious violations. Those included were not having a designated person in charge in the absence of the director, not maintaining medical records for children and on sanitation, making sure hands were washed after diaper changes and using the bathroom. At Meadows School, violations prior to being abated ranged from neglecting to document criminal history and child abuse background checks to the staff not being actively engaged with the children.
DCF spokesman Andy Williams said although inspections are only mandated every three years, the agency can inspect anytime in between. If not an imminent hazard, the response time can be up to seven to 10 days for an inspector to come out.
"We can inspect at any time during that period," said Williams. "Any complaints received by the Office of Licensing are investigated; if any violations are cited during a complaint investigation or a licensing renewal inspection, inspectors would continue to visit the center until all violations are abated."
For parents, choosing a center can be a daunting task when trying to find a reputable daycare facility that also fits their budget.
"I think it’s important to both visit and hear from other parents what they think, but there should be more done to ensure they are keeping up with their license requirements. There should be an outlet for us to see that that’s really the case," said Patty Limento of North Arlington who will soon put her two-month-old daughter Alicia into daycare when she returns to work from maternity leave. "It would be nice to know they’re providing the programs that they should, the place is always clean, and the staff is certified as it should be."
Angelini’s proposed initiative comes on the heels of a recent study by the National Association of Child Care Resource and Referral Agencies (NACCRRA). The study ranked the state near the top in laws that govern daycare centers, but near the bottom amongst regulatory oversight of the laws and dissemination of information to the public.
"DCF recently rolled out a new licensing information system, which replaced an IT system that was more than 30 years old," said Williams. "We hope with the aid of this new system we will be able to work on posting more center-specific information."
Some centers, like the Rainbow Academy at the Meadows Office Complex in Rutherford, have given parents the ability to have more oversight of their children through a series of cameras placed throughout the center that can feed directly to a secure account online, called ParentView. Williams suggests parents visit centers unannounced at different times of the day when shopping around and request the center show them their most recent license inspection records, which should be maintained on file.
| Comments (9) |
On September 27, 2008, Ms. said:
It's been almost 1 month and already StoryBook is demonstrating concerns, why they already lost and mixed up several of my babys' items, the place is full of kids with only a helper available, i noticed that its because the other workers run out between 8:15 to 8:30 to drop ownkids to school leaving the young girl at daycare all alone to handle.
Has anyone else experienced concerns at My Story Book Learning Center?
I know I am not alone in this and may even consider yet a 3rd move if after this month i don't see improvements, will just keep the baby at home because so far there isn't a daycare i can trust, my older one is fine and able to speak, but as far as kids under three, i don't recomend any daycare. |
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On August 22, 2008, Ms. said:
dear author mike:
i want to again applaud you, don't let daycare directors tell you different, they just trying to protect themselves, when they put out information, they purposely mis-spelled your name and did not provide the article so that parents won't easily locate it, i say re-print an follow-up article, maybe check with the state for statistics, this time we will try to refrain from names, just so these centers don't get all crazy on us and rather lets put resource information to parents out there so they themselves will conduct investigation into complaint history upon choosing a new daycare, i already provided some info in my prior comments below, please be sure to email me a link to any articles relating to daycare, i would also like to know more about the legislation, i would like to help with that any way that i can, i already can talk from experience i have a pending lawsuit, where my kid had been hurt due to neglect, i cannot mention which center nor the nature of the harm but pictures were taken and i have earned alot from this experience and all parents need to keep an eye out and don't let these centers slack off by any means, these are helpless children seeking guidance and role modeling here, we cannot have these so-called professionals failing our checldren this way, if we get complaint after complaint, come on legislation wake up, something is not right here, we need to be more strict, not to mention for all the complaints we get there are twice that untold, many parents are scared and don't want to be bothered, are either poor or too intimidated and that too is a shame. ps- i am not saying all are bad, for every complaint there are also equally nice thing that is unique of each daycare, this is what they selling, parents need to look beyond the sales pitch, for example, any daycare advertise they have monitor camera is false is its anyone otherthan rainbow academy because right now they are the only ones, keep that in mind. |
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On August 22, 2008, Ms. said:
Well I can tell you 1st hand that some things have not changed, my daughter came home with a 1 inch thick crayon piece in her posession and having chewed on some piece of paper, this tells me 2 things, they not only lack supervision, the supervision is by young un-experienced girls and we are paying quite a fee to not have certified teachers round the clock, furthermore nutrition is a concern, they provide the meals, but its safe to say that they make alot of saving making parents to volunteer every friday, despite having a menu of their own, to charge us, when poor parents who volunteer pay in addition to the present tuition, furthermore the things they ask for like icecream and cookies are soo nasty to give to kids under 2, i also noticed that the juices are powedered and they add extra sugar, i have also see cheap snacks like given each time i pick her up, if anyone visits you can see how we all have no choice but to bring in snacks of our own, obviously we are not satisfied, i have brought in organic fruits in place of the junk they ask for only to find that they were not listed among foods given, so how do i know what happen to the food, something is too fishy there, they even seem to be running out of crazy themes and excuses to have these friday rip-off parties, its quite a desgrace, and now they are solicitating piano lessons, come on, start of by feeding our kids nutritious meals, please, am finding thus far that no day care other than the competition, you know who, can satisfactorily meet these qualities.
Warning to all parents re: StoryBook & Aplus Academy
A plus academy lacks programs and has no fullproof security
last year a kid excapped to the street because they director was not at her desk
the play area is a hop skip and a jump away from an open door that leads to the streets, so you know I didn't even bother to put my little one there
StoryBook is unclean play area, has been observed re-using same plastic spoon to feed all the infants, and worst of all the TV is on ALL day long, absolutely no programs for kids under 2, and no head teacher, an absolute disgrace, when inspectors show up, they all of the sudden bring in family members to pose as workers, not a good place to put your little one either.
We need more inspectors and inspectors need to do a better job, no gate keeper to prevent access, its not fair that inspectors need to wait 5 minutes before being let inside, giving these daycares opportunity to run like chickens with the heads cut off to run about and cover up any possible citations, i should know I been there when that has happened, although it is quite funny, its no funny to think that our poor kids are unable to speak out and go thru all this while the hard working parents are off at the jobs thinking all is ok.
I think inspectors should have full access without warning, i think all daycare should provide camera online, i think daycare should stop being cheap and stop trying to save by cutting staff into part-time hour shifts, to avoid paying benefits, studies prove if workers are not happy, our kids who work with them day in and day out wont be happy either, its an utter same, if you cannot afford to run a daycare properly don't get into the business please!!! ps- back to meadows, they did not post the report, thats a bold face lie, so post it. |
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On August 5, 2008, Madeline said:
Dear Mr. Michael Lamendola:
I am the Director and owner of The Meadow’s School in Rutherford, NJ. Your article brings up an important point we too feel that there is a greater need for transparency with centers’ inspection findings and families. Legislation mentioned in the article would be a great step forward.
I would like to start off by saying that DYFS, those that oversee our center as well as all other centers in New Jersey has a great task at hand. With such a growing number of centers and such limited numbers of inspectors and resources, this past license renewal inspection went very differently than others before. In your article you mentioned our center specifically. I would have liked to speak with you regarding your claims, because many times inspection reports can be misleading.
Our inspector visited us on August 13, 2007, she did a thorough inspection of our building, staffing, and supervision of children at that time. Your article identifies The Meadow’s School as having fifteen violations and upon inspection of DYFS’s report that would appear to be so. However, this is inaccurate and we greatly regret that we were not contacted prior to the running of the article for comment, we could have been able to share with you, some clarifying information. At the time of our initial visit our inspector requested not to review our documents on site that day because inspection of such can take hours. She requested that these items be faxed directly to her and marked the inspection report with which documents were to be submitted. All files were complete and ready to be viewed the day of the inspection. These documents include staff files (proof of fingerprinting and criminal history background checks, etc.), children’s files, emergency escape plans and fire drill documentation. These document requests account for eight of the fifteen % |
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On August 5, 2008, Madeline said:
(continued)
The only violations we should have been cited for include the following: one notation to re-train staff of recent changes in state regulations regarding hand washing, one notation to rearrange a class space to make four distinct areas for play within the classroom, one notation citing that when sleeping cots are stored, that the sheets and blankets not extend over the edges, one notation to replace a stained ceiling tile, one notation to tighten a table leg, one notation to dust an air vent, one notation of a staff member sitting with children in a play area, where she was not able to adequately view behind a playhouse.
All of these items were corrected immediately and abated at the time of our second inspection.
We strive to provide the absolute best childcare, and have an outstanding reputation within the community. Our job is one of the most important positions anyone can hold. The amount of trust that parents place in us is immeasurable. Your article was so enlightening, as to the lack of communication of state inspection findings with parents, we have decided to post the results of our most recent inspection in the school office where it is available for everyone to view. Though it is not required, all future inspection results will also be posted in a readily accessible place for parents to view. We also invite you and your readers to visit at any time to see what we have to offer because that is the only way you can judge for yourself.
I thank you for you time and understanding.
Sincerely,
Madeline Neu |
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On August 5, 2008, k said:
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On August 5, 2008, Ms. said:
question: what normal parent would get defensive with this article aimed at helping to educate other parents on a child's safety?
The answer is obvious.. |
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On August 5, 2008, Ms. said:
I applaud the authors interest in educating our public and on this very issue. I myself have been through horror, but rather than sit here and complain, let the facts speak for themselves. I encourage all parents to call 1-877-667-9845 this is the NJ State Lic. you are allowed a full report on up to 3 daycare centers at a time. Also know that you may state your concerns anomynously. Also know that you may access the manual to learn what daycares must and must not do and know your rights. I also hope that legislature make it mandatory for all daycare publically post all citations, this will make them take more responsibility. Many times as soon as the investigator leaves, they resume breaking the rules, parents we are the eyes and ears of our children, and poor kids who cannot talk suffer most, being under fed and under nourished, not being able to verbalize pain or mis-treatment is only the beginning. Another important # parents should have is bergen county office of the children 201-336-7150 they have nurse to help you with any concerns as well as a referral program, but again its up to parents to check the daycare complaint history. Also note beyond DYFS there is a unit dedicated to cases of institutional abuse and neglect. Know you have rights, know that there is help. Maybe now with proving all our parents with these tools, together we can shape and eliminate the statistics of neglect by daycares in bergen county. Another suggestion is to make friends with other parents, communicate and together you will find commonalities, if need be can bring a class-action suit. Don't let daycare management talk you down or intimidate you or make you feel your being a bossy mom, your child is worth it all. Take a stand. All the best. If any moms out there need someone to talk to, feel free to email me or this blog, verbalize your concerns by any means necessary. ps- Article is right, giving parents the right to view is the best care any kid can get too bad other centers don't agree and hide behind the million excuses as to why they do not have them. If its up to me I would choose a center not afraid to give parents open access. Regards, NJ Mother of 2 and (experienced daycare mom of up to 3 center/s, 2 have been an utter dissapointment, final warning: be wary of hide&seek & storybook & meadows is also questionable) My personal reccomendations are somewhat obvious, I let you be the judge.
Good health to all & God Bless.
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On July 31, 2008, Lisa said:
I am a parent of a child enrolled at the Meadow's School and have been for 4 years now.
I have always been thrilled with the care my child has received while in their care.
I can't believe that this would be printed without a comment from the director of the centers in question.
I have a strong suspicion that the author has an alterior motive with this article.
Shame on you! |
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